FOS

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FOS

Former Which? exec to lead review into FOS
FOS consults on case fee shake up

The Financial Ombudsman Service has begun a consultation on whether to change its case fees, with businesses paying less for complaints resolved at an earlier stage.
FOS data shows 37% surge in SIPP complaints
FOS data shows long term decline in complaints
FOS expects 30,000 more complaints in 2024/25
FOS figures suggest 2,000 SIPP complaints this year
FOS funding ‘will need to change’ FCA tells MPs
FOS orders firm to pay up over ‘unsuitable’ Sipp advice
FOS orders Scottish Widows to compensate client
FOS plans fee freeze despite expected rise in pension cases
FOS plans to charge CMCs for bringing cases
FOS pushes back complaints to firms to cut backlog
FOS reports 9% drop in new complaints

The Financial Ombudsman Service processed 68,000 new complaints between April and June 2025, a 9% fall year-on-year.
FOS reports surge in SIPP complaints
FOS rules against advisers on Sipps property complaint
FOS rules against firm over pension transfer
FOS rules against firm over Sipp transfer
FOS rules against Sesame over Sipp transfer
FOS says fraud and scam complaints at record level
FOS says half of UCIS complaints relate to SIPPs

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