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The ban on contingent charging and the pandemic have resulted in a major slump in pension transfers, according to new research.

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The number of DB transfer requests has fallen dramatically since the FCA introduced a ban on contingent charging last year, according to analysis from actuarial firm LCP.


The FCA banned contingent charging - a fee paid to pension transfer advisers only when a transfer proceeded - in October 2020 amid concerns the practice was resulting in unsuitable transfers taking place.

LCP says its analysis of the latest DB transfer data revealed that for the latest complete quarter, just 25 out of every 10,000 (1 in 400) members transferred their DB pension into a DC arrangement, down 62% from the peak in the third quarter of 2017 (when 66 out of every 10,000 transferred).

The transfer numbers were the lowest since early 2016 and reflected only 19% of quotations issued in the quarter being paid out.

Q3 2020 is the latest quarter with full transfer payment experience available due to the lag between a quotation being issued and the corresponding payment being made, typically three to six months.

LCP says that DB transfers have been gradually declining in recent years due to regulatory and other concerns about transfers, particularly their misuse by some scammers, but the firm believes the latest drop can be “directly linked" to the ban on contingent charging. 

A number of Financial Planners have quit the DB transfer market due to issues in securing professional indemnity insurance although many still transact transfers. LCP says some advisers appear to have switched from contingent charging to higher up-front advice fees.  

Keith Richards, chief executive of the Personal Finance Society, warned last year that the contingent charging ban could significantly reduce the number of transfers and make affordable pension transfer advice harder to get.

According to LCP the data shows:

  • Take-up rates for transfers under £500,000 dropped from 19% in the first half of 2020 to 13% in the third quarter of 2020.  
  • Conversely, the take-up rate increased from 40% to 49% for larger transfers, over £500,000.
  • There are early signs of a post Covid-19 rebound in the numbers of members wanting to consider a transfer.  
  • Data from LCP’s administration teams suggests that, after a slight drop around Easter, request activity has remained broadly at the same rate through April and May as that seen in Q1.

Bart Huby, partner at LCP, said: “It’s clear that the ban on ‘no transfer, no fee’ arrangements is already having a significant impact on transfers. While this should be welcomed because it means that members are less at risk of potentially compromised advice, there is a danger that members may find the market too pricey and so not progress past the quotation stage. The fact that take-up rates for smaller transfers have decreased sharply in the last quarter is already indicating this may well be the case.”

Andrew Pijper, associate consultant at LCP, added: “While the contingent charging ban is keeping transfer take-ups low, the green shoots of post pandemic recovery can be seen in the rise in the number of new transfer quotations. While it’s too early to say whether this increased activity will translate into more transfer payments, the indication is that more members are starting to plan for their financial future again as the pandemic recedes and life gradually returns to normal.  Whether all these members will be able to access affordable advice is, however, another question.”


Published in Articles
Trade association PIMFA, which represents 1,000 investment managers and financial advisers, has called on the FCA to “raise the bar” instead of banning contingent charging.
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Tuesday, 08 January 2019 12:18

Fears over MPs' probe into contingent charging

MPs on the Works and Pensions Committee have voted to investigate contingent charging on pension transfers but some in the industry are sceptical about the benefits of such a move.

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The CISI Annual Financial Planning Conference heard yesterday from an expert panel that many lessons can be learned from the BSPS debacle and more must be done to stop a repeat.
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PIMFA has defended contingent charging in a robust response to the FCA’s consultation on improving the quality of pension transfer advice. 
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There isn’t anything wrong with a defined benefit transfer for the right person at the right time for the right reasons, but it is a complex decision. So rightly, I believe, there is the advice requirement but this can cause issues for those that can’t afford to pay for advice.

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The Financial Conduct Authority has today proposed a ban on contingent charging on pension transfers and reaffirmed its view that DB transfers should be considered unsuitable unless there is a good reason to transfer.
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MPs call on FCA to ban contingent fees on DB pension transfers and establish an easy-to-use online register of pensions advice firms, MPs have demanded.
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